cbts

Improving daily tasks for customer service representatives

Improving daily tasks for customer service representatives

Artboard 4
Project Context
Open Invoices

Provide an easier, user-friendly way for a Customer Service Representative to identify a customers open invoice balance with the ability to take the following actions; make payments, adjustments, or disputes against any open invoice.  

Provide an easier, user-friendly way for a Customer Service Representative to identify a customers open invoice balance with the ability to take the following actions; make payments, adjustments, or disputes against any open invoice.  

Desktop HD Copy 2
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Customer Dashboard
Customer Dashboard
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12+
Zero-state
Monitor-Mockup2

Selected Works

OptumDesign System

LexarCustomer Experience

cbtsEnterprise Software

HearSayApp Design

ZebraBrand Language

New York IslandersMarketing Campaign