Optum
Optum
A world-class destination consolidating six public-facing experiences into one customer-centric optum.com
A world-class destination consolidating six public-facing experiences into one customer-centric optum.com
A world-class destination consolidating six public-facing experiences into one customer-centric optum.com
Discovery
The Vision
To create a resilient unauthenticated experience, empowering every customer to harness all that Optum has to offer. This experience will be used by a diverse group of people and designing with accessiblity at the forefront will ensure an inclusive solution for all across a wide breadth of cultures.
Component Alignment
Component Alignment
Assessed both existing component libraries; Design Pattern Library (DPL) and Digital Marketing Platform (DMP). Alignment and enhancements are required to consolidate into one new design system.
Design System
Foundational elements
Layout settings for a responsive design utilizes an 8pt grid system that consists of 12 column grid and an 8px baseline grid. The spacing system aligns with the 8px grid and is REM compatible.
Layout settings for a responsive design utilizes an 8pt grid system that consists of 12 column grid and an 8px baseline grid. The spacing system aligns with the 8px grid and is REM compatible.
Components
Reusable building blocks
The design system is a collection of reusable components, guided by clear standards, that can be assembled together to build any number of pages within the site. Each component meets a specific user interface or interaction need and has been designed to work together for scale, efficiency, and consistency in design.
Solution
A customer-centric experience
Optum.com is focused on addressing primary customer behavioral needs and providing information with a clear purpose.
At Optum, possibility isn’t just an idea. It’s our promise, to work together with all our clients to turn what health care could be, into what health care is. Because by working together, we can create a healthier world for all.
HearSay is an application that teaches and informs people about mental health terminology through definitions and related articles. This product aims to address the terminolgy used when defining mental health and will provide descriptions that address and redirect
the negative language currently being used. Users will be able to access medical and clinical terminology in the glossary section of the application. The product will provide links to relevant articles for users to access and save into a personal customizable library for easy accessibility. Articles can shared with others and saved based on the users discretion.
